Five years ago, we saw the broadband boom coming.
Rural broadband was about to get more capital, more regulation, and more complexity than most operators had ever managed. We started positioning early — studying the operational and financial systems that broadband companies actually run, and identifying where the gaps were going to hurt.
We went looking for the best ERP for mid-market broadband operators and landed on Oracle NetSuite. Not because it was the biggest name, but because it was the right fit — flexible enough to handle Part 32 accounting, multi-entity structures, and project-based construction workflows without enterprise-scale overhead.
Then we saw the real problem. Every broadband operator we worked with was running a BSS/OSS for field operations and NetSuite for financials — and nothing connected them. Equipment got deployed in the field but didn't become a fixed asset until someone manually created the record. Materials got consumed on jobs but project costs didn't land until month-end. Billing cycles closed but revenue didn't post without someone touching a journal entry. The accounting team was the integration layer, and it was breaking.
So we built the integration practice. We engineered durable, monitored connections between BSS/OSS platforms and NetSuite — purpose-built for broadband operations, not generic middleware that sort-of fits. That integration capability became the core of what we do, and it's what makes everything else we offer work.
Today, that focus has a name: FiberBooks — the customizable NetSuite product and FiberBooks Connectors that keep broadband operators' field operations and financial systems in sync, sold and delivered as one.